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SkyTeam introduces multi-airline award travel booking
SkyTeam, the global airline alliance, says it is making it easier for frequent flyers to use their miles to book reward travel across multiple member airlines. An online booking tool wants to put customers in control of their own trips, by displaying available flights in real-time and offering greater choice.
The tool is available across 17 of SkyTeam’s 20 members, enabling over 98% of SkyTeam’s frequent flyers to book reward travel on more than one airline simply by logging into their account. After entering their chosen origin and destination, a range of available flight options appears with the miles required for each, enabling customers to select their preferred itinerary or quickly search for another. A further two airlines will roll out the online booking tool in the coming months.
Also, SkyTeam’s retro-active crediting tool is available across most members, so customers can validate requests for eligible flights in a matter of seconds.
The alliance launched SkyTeam Rebooking in March, becoming the only alliance to offer an alliance-wide solution to reduce inconvenience caused to customers by flight delays and cancellations at major airport hubs worldwide.
SkyTeam is the global airline alliance with 20-member airlines working together to offer travel, and the ability to earn and redeem Frequent Flyer Miles. The 20 members are: Aeroflot, Aerolíneas Argentinas, Aeroméxico, Air Europa, Air France, Alitalia, China Airlines, China Eastern, China Southern, Czech Airlines, Delta Air Lines, Garuda Indonesia, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Middle East Airlines, Saudia, TAROM, Vietnam Airlines and Xiamen Airlines.